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The adoption of new technology means that work flows will be different and responsibilities might change. In order to be effective 'change' on this scale has to be managed and delivered with the full support and enthusiasm of all key staff. Further, we believe that technology cannot be 'one-size-fits-all'; Ultra Knowledge recognises that not all online publications are identical. As a consequence of this we would expect to provide a range of Professional Services that are aimed at minimising disruption and maximising benefit. We would work closely with your Business Managers, your Editorial team and your IT providers to ensure that a workable implementation plan is drawn up, which includes a staged adoption of features and ensures that a viable system infrastructure is available.
The implementation of Ultra Knowledge Search Technology may include:
Project Planning
There are many features available with Ultra Knowledge Search Technology,
and implementing them all at the same time would mean radical changes
for your Editorial team and especially for your Users.
Experience has shown that for existing
sites a gradual implementation of features is more manageable and
effective, and User interest in the site can be encouraged as new
functionality is added. For a new launch it is better to install a range of features that will enhance the impact of that launch and clearly evidence differentiation from competitor sites.
Ultra Knowledge works closely with their
clients because, although we have extensive experience in information
access, you know your business and target audience best. Ultra Knowledge will work with your staff to
ensure that the implementation of the required features has maximum impact and that the features are fine tuned to make the best of the
type of information that you deal with.
Ultra Knowledge is aware that it
is important that both Editorial and IT staff understand, accept and adopt
the many changes that will be brought about by the deployment of our search
technology.
In consultation with the client,
a comprehensive implementation plan would be developed to ensure
minimal disruption with maximum gain.
This would
include a testing process that would use Ultra Knowledge Metrics to prove the
effectiveness of changes and to reveal even more benefits.
Ultra Knowledge has confidence in their
products and services and is prepared to offer a free half day
consultation to discuss and identify how your publications could
benefit from working with us. To contact us please click here.
Customisation and SEO
Ultra Knowledge is able to look at unique aspects of your business
and work with you to customise features that enhance your competitive
position.
This could be something as
simple as including additional parameters into Ultra Knowledge Metrics so that you
gain deeper knowledge about how your content is used, or, it could
entail the creation of a custom query type to create a unique feature
for your publication.
Ultra Knowledge is also able to suggest ways
that your SEO strategy can be enhanced to encourage additional Search
Engine traffic. We can offer effective measures that do not have a
negative effect on the User experience.
If you wish to discuss these services in more detail please contact us.
Managed Hosting
Ultra Knowledge Search Technology is available as a Managed Hosted Service. This means Ultra Knowledge will index your content to our servers and run and maintain the core engine and its services for you.
There are significant benefits with this arrangement:
Cost
- A monthly commitment for an agreed period that requires no initial outlay on a software licence
- No commitment to additional IT and people resources or training
- No ongoing maintenance costs
- No update costs
- Planned payments, with no unpredicted expenditure
Service
- Experienced systems administration personnel available 24/7
- Backup stored in secure facility
- Comprehensive security
- Vulnerability scanning
- Virtual Private Network access (VPN)
If you wish to discuss thisese services in more detail please contact us.
Content Aggregation
Ultra Knowledge also offers Content Aggregation as a Managed Hosted
Service, even if you are running our search technology on servers in-house.
Since target web sites can make structural changes
that disrupt the flow of fetched content there is a maintenance component
that would probably require an in-house investment in people and training.
Content Aggregation as a Managed Hosted Service alleviates maintenance
problems and brings with it a cost effective package of benefits.
If you would like to discuss our managed services please contact us.
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